VIDEO MAKER & DIGITAL PRODUCT TRAINER

Guess Europe Sagl Bioggio Szwajcaria Zasoby ludzkie
Ostrzeżenie! Ogłoszenie wygasł

Opis firmy

In 1981, GUESS sold its very first pair of jeans to Bloomingdale's department store. Since then, GUESS has grown, becoming one of today's most recognized and influential apparel brands in the world.

The continued dedication and commitment of our employees is the driving force of GUESS. Our talented professionals focus on leading the company with their vision of success. Join the team at GUESS Europe and bring your vision to life.

GUESS Europe is seeking eager, passionate individuals to uphold our commitment to the spirit of the GUESS family of brands including GUESS, Marciano, GUESS Factory.

Pozycja

PURPOSE OF THE JOB

Bring innovation, demonstrate passion and elevate communication, with a start-up approach, in the implementation of all Training & Development projects, with main focus on Retail and Product Knowledge, and all core related activities in support to the Training Manager, the HR Manager and the Head of HR.


CORE JOB RESPONSIBILITIES

  • Plan and organize employees’ training & development plans in all its aspects, with particular focus on Retail store staff training:
    • assessment of training needs;
    • design & creation of new training content and materials in new innovative, smart, modern and tailor-made way, aligned with company strategy and goals, making use of all methods, tools and channels available;
    • planning, implementation and facilitation of the company's retail training App channels in order to increase brand Product Knowledge and Customer Service, elevate the brand awareness among store staff, improve training efforts and increase sales;
    • Focus on Product Knowledge and retail oriented topics on different aspects, including customer service, store KPIs and performance improvements, team coaching and development, etc
    • organization of training courses and workshops, as well as communication with external training providers;
    • monitoring of training efficacy through surveys and other ROI analysis methods;
  • Working in team with the US Training team and all product lines, businesses and departments at corporate, as well as local HR, Retail and leadership teams in all EU countries;
  • Work with and coordinate field Training Store Managers in the different European countries and manage Training store visits and coaching on the field;
  • Carry out Training Store Visits and facilitate training sessions in the countries (both in stores and at subsidiaries);
  • Organize other cross HR/Training processes, including the performance assessment process, Employer Branding projects, new joiners onboarding, new manager training, exit interviews, etc.;
  • Cross HR activities support: support the HR team in all main HR processes and activities, whenever needed.

Wymagania

  • Bachelor’s degree or equivalent (preferably in Training & Development or Communication, Advertising, Marketing)
  • Fluent in English, any additional language is considered a plus
  • Knowledge of MS-Office (in particular PowerPoint and Excel), any additional operational system or graphic or video competence (like InDesign, Photoshop, video editing, animations) is a plus.
  • 2-3 years of previous work experience in similar role and field
  • Excellent knowledge of digital and social media
  • Strong passion in the fashion industry
  • Strongly creative and innovative, high out-of-box thinking; proactivity and outgoing attitude
  • International background is a plus
  • Any progressive work experience in the retail world will be considered a plus
  • Open-minded towards a multicultural environment
  • Customer oriented, approachable and strong interpersonal skills
  • Strong written and verbal communication skills
  • A good team player
  • Strong multi-tasking skills, ability to adapt to a constantly changing work environment