Established in 1981, GUESS began as a jeans company and has since successfully grown into a global lifestyle brand. Guess?, Inc. designs, markets, distributes and licenses a lifestyle collection of contemporary apparel, denim, handbags, watches, eyewear, footwear and other related consumer products. Guess? products are distributed through branded Guess? stores as well as better department and specialty stores around the world. As of January 30, 2021, the Company directly operated 1,046 retail stores in the Americas, Europe and Asia. The Company’s partners and distributors operated 524 additional retail stores worldwide. As of January 30, 2021, the Company and its partners and distributors operated in approximately 100 countries worldwide. For more information about the Company, please visit www.guess.com.

PURPOSE OF THE JOB

The Planner Operations Specialist owns all communications with Channels and Customers worldwide on the On-Time Performance and on the Action plans taken to mitigate any potential delay.

Working closely with the senior colleague of the Planning Team, he/she is responsible for collecting comments from different departments and be always UpToDate on arrival flows.

Thanks to his/her level of expertise in the role, he/she will perform high level of professionalism on the daily work activities, dealing with mid and high-level position roles inside Guess.

CORE JOB RESPONSIBILITIES

• Work closely with the various business areas: Planning, Buyers, Purchasing, Sourcing, Product Development, Raw material/Fabric Dept., Quality Control Team and Logistics in order to ensure smooth communication and follow-up
• Have excellent skills and knowledge about procedures and systems and ensure that all stakeholders involved in deliveries performance respect agreed with processes and deadlines
• BULK production PO follow-up: ensure the product is delivered on time and in the right quantity, daily monitor of the arrival and immediately communicate to all stakeholders.
• Communicate to buying team and Customer Services GLOBALLY in case of critical delays/shortages
• Collect Buyers requests for delivery changes and coordinate with Purchasing team to fulfill them, when feasible
• Weekly follow-up with purchasing & sourcing team to collect related information on vendor delays and action plans to recover delays.
• Follow up on team projects which are aiming to increase the efficiency of team performance (development of Automatic PO creation)
• Data system downloads and checks (Assortment sheets, GBW data from Enovia, DP from Sail, ad hoc from Microstrategy)
• Help back-up the team and assists in training new specialists if needed
• Support the Planner in CARRY OVER programs stock level monitoring
• Support the Planners on MPS data check for CARRY OVER rebuy
• Support in daily planning activities
• Check on alignment/ consistency between systems data (Sustainability Map, Master Data harmonization, MOF original request vs actual on GBW)
• Develop or suggest ways to automate transaction activity
• Obtain data from external and/or internal sources.
• Analyze data for completeness and accuracy

REQUIRED QUALIFICATIONS

• High School Diploma or Bachelor Degree in Economics, Business Administration or a related field
• Well organized, self-motivated, and able to multitask within a fast-paced environment
• Excellent execution, high respect for deadlines and a good level of proactivity
• Sense of ownership and pride in the performance and its impact on the company’s success
• The capability of adapt to changes and work under pressure
• Critical thinker and problem-solving skills
• Attention to detail.
• Excellent analytical and time management skills
• Capability to work under strict, short deadlines
• Positive attitude, team player, ability to work independently and customer-oriented
• Excellent oral and written communication skills with both internal and external customers
• Very good ability to work cross-functionally across various business units
• Fluent written and spoken English is required for this role. Any further language will be considered a plus.
• MS Office package (Excel knowledge is mandatory).
• Knowledge of AS400 and Business intelligence instruments is appreciated.